The Repairs tab allows you to record details of repairs and servicing that were carried out for an asset. This is the history of repairs for each asset. The Repairs tab is available to Fixed and Software assets. If you wish to carry out repairs on an Equipment or Property asset you must raise a work order.
The Repairs tab is divided into two sections. The top section of the tab is a summary list of all the repairs that have been added for the asset. The bottom section is the full details of the repair that is highlighted in the browse section. You add and edit the information for a repair in the bottom section of the window. The repair information on the tab is:
Maintenance Contract - This is the maintenance contract that the repair is being carried out under. You can choose a maintenance contract from the list of contracts that have been set up in the Maintenance Contracts table.
Supplier - This is the supplier who is carrying out the repair. If you select a maintenance contract for the repair, the supplier will default to the supplier for the maintenance contract. You can choose a supplier from the list of suppliers defined in the Suppliers table.
Service Date - This is the date on which the asset is to be repaired.
Return Date - This is the date on which the asset was returned from repair. You can leave this field blank until the asset is actually returned.
Cost of Repair - This is the cost of the repair.
Value Added Tax - This is the VAT (Value Added Tax) on the cost of the repair. This is calculated as the Cost of Repair multiplied by the VAT Rate.
Total Cost - This is the total cost of the repair, calculated as the cost of the repair plus the VAT. You cannot edit the Total Cost.
Description of Work Required - This is a description of the repairs that need to be carried out.
Estimated Return Date - This is the date on which you estimate that the repairs will be finished and the asset will be returned.
PO Number - This is the purchase order number authorising the repairs.
Reference 1 - This is a field in which you can record any extra information about the repair. You can change the name of this field from the Asset Defaults window.
Reference 2 - See Reference 1.
Reference 3 - See Reference 1.
Warranty Expiry Date (Parts) - This is the warranty expiry date for parts for the asset. This field is referenced from the Warranty tab, and cannot be edited. If the asset is a software asset, the Warranty Expiry Date does not refer to parts, the Warranty Expiry Date is simply for the software asset as a whole.
Warranty Expiry Date (Labour) - This is the warranty expiry date for labour for the asset. This field is referenced from the Warranty tab, and cannot be edited. This field is only available for Fixed assets.
When you add a repair for an asset, you can choose whether the repair is carried out on your premises, e.g. by a service department within your organisation, or whether a repair is carried out elsewhere, by another company.
If you add a repair that is not carried out on your premises, the status of the asset will change to "Repair" to indicate that the asset is not currently in your possession. If the repair is carried out on your premises, the asset status will not change.