After a work order has been sent to a contractor via the dispatch process, you may need to re-send the work order for any number of reasons. You can only re-send a work order from the Closure tab of the Work Order Window, and you can only re-send a work order that has a status of "Work Completed", or "Finalised".
Open the work order that you want to re-send.
Choose Re-send from the Backlog menu
OR
Choose Re-send from the popup menu
OR
Click the Re-send toolbar button.
Confirm that you want to re-send the work order.
Pinnacle will send an e-mail to the specified e-mail address with the work order information as attachments.