Completing a Work Order

If there is no more work to be done to complete a work order with a status of In Progress, and all of the labour hours and material costs have been entered, you should complete the work order.

When you complete a corrective work order, Pinnacle can prompt you to enter a failure code for the work order if you haven't already done so. Pinnacle will display a dialog box from which you can select the failure code for the work order.

In the Work Order Defaults you can decide whether you wish to be prompted to enter the failure code.

To complete a work order from the Work Order Backlog Browse Window:

1. Open the Work Order Backlog Browse Window

2. Highlight the work order you wish to complete.

3. Select Complete from the Backlog menu

   OR

   Choose Complete from the popup menu

   OR

   Click the Complete toolbar button.

4. If there is no failure code for the work order, the Failure Code entry window will be displayed.

   If you want to set a failure code for the work order, select a failure code from the list of codes, and click the OK button

   OR

   If you don't want to select a failure code, leave it blank and click the OK button.

   Pinnacle will check that the work order can be completed, and will change the status of the work order to Work Completed. If there is any reason that the work order cannot be completed, an error message will be displayed to explain the reasons.

To complete a work order from the Work Order Overdue Browse Window:

1. Open the Work Order Overdue Browse Window

2. Highlight the work order you wish to complete.

3. Select Complete from the Overdue menu

   OR

   Choose Complete from the popup menu

   OR

   Click the Complete toolbar button.

4. If there is no failure code for the work order, the Failure Code entry window will be displayed.

   If you want to set a failure code for the work order, select a failure code from the list of codes, and click the OK button

   OR

   If you don't want to select a failure code, leave it blank and click the OK button.

   Pinnacle will check that the work order can be completed, and will change the status of the work order to Work Completed. If there is any reason that the work order cannot be completed, an error message will be displayed to explain the reasons.

To complete a work order from the Work Order Window:

1. Open the work order you want to complete.

2. Select Complete from the Backlog menu

   OR

   Choose Complete from the popup menu

   OR

   Click the Complete toolbar button.

3. Pinnacle will check that the work order can be completed, and will change the status of the work order to Work Completed. If there is any reason that the work order cannot be completed, an error message will be displayed to explain the reasons.

4. If there is no failure code for the work order, the Failure Code entry window will be displayed.

   If you want to set a failure code for the work order, select a failure code from the list of codes, and click the OK button

   OR

   If you don't want to select a failure code, leave it blank and click the OK button.