Cancelling Job Requests

If a job request was added in error, you can cancel the Job Request. Once a job request is cancelled, you cannot create a work order from the job request. You can only cancel a job request that has a status of Registered. Once a job request has had a work order created from it, or has been finalised, you cannot cancel it.

To cancel a Job Request from the Job Request Browse Window:

1. Open the Job Request browse window.

2. Highlight the job request or requests that you wish to cancel. You can select multiple job requests and cancel them all at the same time.

3. Choose Cancel from the Job Requests menu

   OR

   Choose Cancel from the popup menu

   OR

   Click the Cancel toolbar button.

   Pinnacle will cancel the selected job requests.

To cancel a Job Request from the Job Request Details Window:

1. Open the Job Request that you want to cancel.

2. Choose Cancel from the File menu

   OR

   Choose Cancel from the popup menu

   OR

   Click the Cancel toolbar button

   Pinnacle will cancel the job request.